On May 2, Brain Lassaline has been named director of public affairs for Detroit Metro and Willow Run airports. Lassaline will be replacing Michael Conway, who previously held the position and is retiring after 33 years.

According to a news release from the airport authority, in his new role, Lassaline will “oversee the management of public information, media relations, customer service including the Airport Authority’s Ambassador program, internal communications, commercial filming and photography and other related operations.”

Lassaline proves to be more than qualified for the position. Previously, he has worked in the Business Development and Concessions department at the airport. Prior to that, he worked in the customer service departments of British Airways and US Airways Express and was a commuter carrier for Northwest Airlines. His educational background includes a degree in aviation management and environmental studies from Western Michigan University.

“Michael Conway has been an extraordinary teacher and mentor. More than 20 years ago, Michael gave me — a young aviation student — the opportunity to learn about airports as a public affairs intern. This is one of the most rewarding and dynamic industries to be involved in, and our Airport Authority management team works extremely hard at fostering career development opportunities for our employees,” said Lassaline. “My goal is to ensure our team continues to embrace the honest, accurate, and timely communication values Michael lived and taught our team, and share the enthusiasm we have for our airports with our customers, employees and community.”

In a given day, more than 8 million people travel by plane, many of whom do so through the services of a charter jet company. It will be up to the new director to maintain the level of service passengers are accustomed to getting at Detroit Metro as well as make improvements where need be.

“Brian has been a valued member of our leadership team, and brings a wealth of talent and experience to the position,” said Airport Authority Chief Executive Officer Thomas Naughton.